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Booking Procedures

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Choose the Villa

You can create your USER and Password ID

Choose your villa. You can create the USER and Password ID also later.

Select the Dates

Please select the dates you would like to travel. If your dates are flexible or you have not defined your travel dates yet please send an email to

Click Book Now

You won't be charged

After you selected the number of guests, click book now, you won’t be charged at that moment. You can also opt to send a message (contact owner).

You will receive a message

An email you will be sent to you with the information you requested with the confirmation of the availability and the terms and conditions to book the villa.

You will receive an invoice

The invoice indicates the first deposit with the method of payments for that property + rental agreement

First Deposit

Unless your travel dates are within 30 days upon your request (in this case the payment is usually 100% to confirm the booking), the first deposit (% depends on each villa) is due 5 days from the time you sign the rental agreement. We accept all the major credit cards and wire transfer.

Confirmed Booking

You Reservation is confirmed once we received the first deposit and it is finalized once we receive the balance due. There is cancellation policy that will be stated in the rental agreement you will receive.

Ask Us to place an option

After checking the villas please send us an email and we will confirm the availability. If you need to have a couple of days to go over the details or you haven’t made the travel arrangements we can place a pending reservation for you.

Haute Retreats collaborates with Stratajet and Lurento. Stratajet makes it possible for you to get on a private jet and fly to anywhere in the world. Lurento is a supplier of luxury cars. Or please check our bespoke Services (click here)

What happens after I confirm my booking?

After completing a Reservation Payment to confirm the booking, your dedicated Reservation Specialist will put you in touch with our local Guest Experience team, who will ensure you have everything planned out for your trip. The Local Guest Experience Team in order to ensure a rapid response to your inquiries will be in touch before your arrival.

Haute Retreats Reservation System

When you create a request for a villa you will be able to tailor your stay:

  1. Let us know your arrival time and if you are flying your flight information
  2. Check the room configurations with the possibility to add a travel cots or highchairs
  3. Rental Car Delivery Service
  4. Transportation from the airport to the property
  5. Shopping Delivery
  6. Arranging a Butler Service
  7. Arranging Special Surprises upon your arrival
  8. Setting up a Bar with your preferences and hiring a Bartender
  9. Arranging a Private Chef or Catering Service

Are there any fees associated with these payment methods?

No, none of our payment methods incur an associated fee. However, if your bank charges fees to send payments, these may be applied.

Do I have to pay a damage/security deposit, and if so, when do I get it back?

Yes, for all reservations we require a security deposit against potential property damage. Security deposit amounts vary by home. The Security Deposit is due upon your arrival to the owner or local manager and will be returned at check out or within a week from the checkout, depending on the owners or property manager. We don’t collect the damage deposit.

The Rental Agreement

Yes, we require a rental contract to be signed before or during every check-in. The exact contents of the contract vary per destination due to local laws, and the Reservation Team can answer any specific questions you might have.

What information do I need to provide for the contract?

It depends on the destination, but you might be asked to provide the names, nationalities, and passport numbers of each member of your group, as well as a home address and Contact person in case of an emergency.

Common Rules when you stay in one of our properties

Each home will have specific rules (the rental agreement has each home rules), but these are the main ones:

  1. No smoking (always indoors, and sometimes outdoors).
  2. Respect the rules of the building, and remember that your neighbors will most likely be local residents.

Internet Service

All of our homes have reliable high-speed internet connections, with the exception of a few properties that are located in rural areas. We offer to give the exact Internet speed and if your stay is related to business we will provide the local internet provider assistance so to find a way to increase the speed of the internet connection.

Basic Amenities

All homes are stocked with fresh linens, towels and toiletries. Our local property managers and owners also provide some goodies upon check-in and always happy to assist you with everything you might need, including adapters, cribs and other practicalities.

Haute Retreats selection of villas

The luxury villa rentals are handpicked by our professional team Haute Retreats ensures that they are High Standard design-forward yet comfortable, perfectly maintained, well-equipped, and the best locations for our guests. Haute Retreats creates that home from home feeling.

Call Us please call our team Toll Free from USA and Canada 1-877-ME VILLA or +393332065514. We are available 24/7. or

Please send us an email

Lake Como

4 Listings


8 Listings

Escape to a simpler pace of life place

Amalfi Coast

9 Listings


Please feel free to call us! Toll free number from USA and Canada 1-877-MEVILLA, from the rest of the world (+39)-333-2065514