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Booking Guidelines

Concerning Covid-19
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To our valued clients and partners,

Your peace of mind is valuable!

Haute Retreats is one with the entire travel and hospitality community and the rest of the world in facing COVID-19.

We are determined in our mission to keep on sharing the beauty of our destinations and to keep on telling inspiring stories through our villa rental experiences.

We do offer rates and policies in a selection of villas to provide further assistance and to book securely with Haute Retreats.

BOOKING GUIDELINES

  • Holiday Insurance
    We highly recommend all our guests to acquire a holiday insurance as a way protection for any unforeseen circumstances. Haute Retreats collaborates with our insurance partner Travelex and we suggest our guests to purchase one of the coverage options offered for their upcoming trip.
  • Guaranteed Credit and Refunds
    Effective for all new bookings for stays until part of 2021 we have a selection of villas that protects you in terms of cancellation due to travel restrictions, quarantines, or forced flight cancellations at any date prior to arrival, the booking shall be credited for a certain amount of months or refunded.  In case the villa you choose offers a credit which the value can be used by the Lessee or anyone on his or her behalf for any reservation, during any season within the months period and solely for the villa originally booked. If the new dates shall fall on a period with higher seasonal rates, the guests will only need to pay for the price difference. The minimum length of stay shall also follow the period of the new dates. If the villa booked offer a refund, we will provide the full refund of the amount paid by our guests within 3 days from the cancellation.
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