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Contact
Contact Haute Retreats
Talk to a villa specialist the way you prefer: WhatsApp us in the United States or in Italy, call us toll-free, or write to reservations. WhatsApp and the toll-free line answer around the clock, and a specialist replies within 24 hours with three to five villas that fit your dates, and their current rates.
Between Miami and Italy, someone on our team is awake at any hour.
The quickest way
Send us your trip in thirty seconds
Fill in what you know and send it on WhatsApp or by email: the message is written for you, and it goes straight to our reservations team. Nothing is saved on this page.
Not sure of the dates yet? Leave them empty and tell us the month in the notes. Traveling with children or celebrating? Say so in the notes, and we will look only at the houses that suit.
What happens next
From your first message to your arrival
- A specialist answers you
Within 24 hours, and usually within a few hours, with a few questions about the group, the rooms you need and the kind of week you have in mind.
- Your private selection
Three to five villas that fit your dates and your group, with their current rates and the staff and services of each house set out in writing.
- The villa is held for you
When you choose, we ask the owner to hold the dates and send you the rental agreement to sign.
- Twenty-one days of planning
Our Haute Standard covers the three weeks before you arrive: your preferences and dietary needs, the house team briefed, the kitchen stocked and the transfers timed to your flights.
Reach the right person
Direct lines for every request
Reservations
Villa enquiries
Availability, rates and a tailored selection for your dates.
[email protected]Monica, concierge
Concierge and events
During your stay: chefs, boats, drivers, tables, celebrations. In English and Italian.
[email protected]Angelica, marketing
Press and villa owners
Media requests, collaborations, and owners who would like their villa in our collection. Submit your property.
[email protected]Where we are
A team in the United States and in Italy
United States
Haute Retreats LLC · Miami, Florida, USA · Fla. Seller of Travel Reg. No. ST150245
- Toll-free, US and Canada, 24/7+1 888 279 6444
- Miami+1 305 432 1731
- WhatsApp, 24/7+1 305 432 1731
- Email[email protected]
Italy
Haute Retreats SRLS · Via XX Settembre 246, 33080 Roveredo in Piano (PN), Italy · P.IVA IT 02002410930 · REA PN-380853
- Mobile and WhatsApp, 24/7+39 333 206 5514
- Office, 8 a.m. to 8 p.m., Monday to Sunday+39 0434 1704631
- Toll-free from the US and Canada+1 888 279 6444
- Email[email protected]
Office hours in Italy are Central European Time, usually six hours ahead of New York. WhatsApp and the toll-free line are answered at any hour.
Questions
Contacting Haute Retreats: your questions answered
How do I contact Haute Retreats?
The fastest way is WhatsApp, on +1 305 432 1731 in the United States or +39 333 206 5514 in Italy, both answered 24/7. You can also call toll-free from the US and Canada on +1 888 279 6444, call Miami on +1 305 432 1731, or email [email protected].
Can I reach Haute Retreats on WhatsApp?
Yes. Our WhatsApp numbers are +1 305 432 1731 in Miami and +39 333 206 5514 in Italy, and both are answered at any hour. You can send us your destination, dates and number of guests in one message from this page.
When is Haute Retreats open?
WhatsApp and the toll-free line, +1 888 279 6444, are answered 24/7. The office in Italy, +39 0434 1704631, is open from 8 a.m. to 8 p.m. Central European Time, Monday to Sunday.
How quickly will a villa specialist reply?
Within 24 hours, with three to five villas that fit your dates and your group and their current rates. On WhatsApp and on the toll-free line, someone answers at any hour.
What should I include in my first message?
The destination, your dates or the month, how many guests and how many bedrooms, and anything that matters for the house: children, a celebration, a chef, accessibility. If you have seen a villa on our site, send us its name.
How can a villa owner or a travel advisor contact Haute Retreats?
Villa owners can submit their property through our owner form or write to [email protected]. Travel advisors can write to Enrico, our co-founder, at [email protected].
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