Guest Experiences & Testimonials
What our guests say about their luxury stays
Every review below is from a real Haute Retreats guest. The villas are extraordinary — but what our guests return to write about is the service.
This place is magical!
The house is stunning and so accommodating for large parties — we had 21 people and it fit us all perfectly. They brought cribs and everything we needed, and the personal chef we added was fantastic.
Best in class — exceptional service
I'm profoundly grateful to have found Haute Retreats. Sabrina was a dream to work with — amazing customer service and follow-up. The villa I rented for my husband's milestone birthday was completely stunning, and I'm still applauding the house staff. Look no further.
10/10 trip and villa experience
As an extremely high-maintenance traveler, I'm always surprised when an experience exceeds my expectations. I felt I had a whole team working for me, thinking ahead for what I might need — all while feeling like we'd become good friends. Would book again and again.
Simply the best
Sabrina provided excellent, professional and caring service, always available across time zones. Her expertise in finding the perfect villa in Tuscany for our family vacation — and patiently assisting with hotels and recommendations — made for an unforgettable trip.
Incredible client service
We booked a villa in Italy, but this review is about the people behind Haute. I was constantly impressed by their availability, patience and contacts. Mid-trip we had a family emergency and Sabrina was instrumental in helping us through quickly. A company I'll return to again and again.
A 50th birthday beyond imagination
We didn't just book a villa, we booked an experience. From a private massage therapist, yoga instructor and sound-bath healer to a spa and shopping day in Tulum, every detail was handled seamlessly — including an unforgettable cooking class with the villa's extraordinary chef.
Wonderful experience!
Working with Sabrina to find the right villa for my family's vacation was seamless. She is knowledgeable, an absolute pleasure, responsive and trustworthy. Don't hesitate to use Haute Retreats for your next vacation.
Sabrina was amazing
Her attention to detail and availability made for one of the most amazing trips my wife and our friends have ever experienced.
Above and beyond
The best I've ever worked with when renting a villa — honestly the best customer service in years. I needed a villa for my husband's 40th in Lake Como off-season and was almost at my breaking point. Sabrina found wonderful options and saved the celebration.
Best luxury agent I've used
Sabrina organized the most luxurious, professionally arranged vacation for our family. We've rented villas around the world and this was the best by far. We stayed in Mykonos with three generations — everyone felt it was the best vacation ever.
An amazing experience in Tuscany
Sabrina is one of the most reliable and responsive professionals I've ever met — from choosing the villa to booking dinners, recommending activities and arranging a private chef. The house was even better than the pictures. Can't wait to use Haute Retreats again.
You will not be disappointed
Being from California, we had no point of reference for a villa in Tuscany. By the time I found Sabrina I was overwhelmed — she came in and saved the day. Responsive, helpful and honest, she found the perfect villa, out of a dream. Sabrina made it the trip of a lifetime.
Your stay, curated
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