C’est La Vie

Cancellation Policy Cancellation Policy: High and Low Season Cancellation policy: ● If the renter cancels more than 60 days prior to the arrival date, 25 percent of the total rent will be retained by Haute Retreats as full liquidated damages. ● If the renter cancels 60 to 30 days prior to the arrival date, Haute Retreats will retain 50 percent of the total gross rent as full liquidated damages. ● If the renter cancels within 30 days of the arrival date, Haute Retreats will retain 100 percent of the total rent as full liquidated damages. Holiday bookings have their own payment and cancellation policies (Holiday season is during the two weeks of Christmas and New Years): ● Full payment is due 60 days before arrival date. Holiday Season: ● If the renter cancels more than 60 days prior to the arrival date, Haute Retreats retains 50% of the gross rental fee. ● If the renter cancels less than 60 days prior to the arrival date, Haute Retreats retains 100% of the gross rental fee. Covid-19 Policy In case of a cancellation due to Covid-19, as it applies to our force majeure policy and our Covid-19 extenuating circumstances, clients will be provided with 100% credit (including the booking fees and taxes) for a future stay or a refund of the deposit monies. The conditions applied are, ● New dates must be approved by the owner. ● New dates can only be booked on the same property. ● Christmas and New Years week, president's week, and Easter week are not available ● There will be no partial refund if there is a difference in the rate if booked in the low season. ● There will be a rate adjustment if there is a difference in the rate if booked in the High season ● A 7-night minimum will be required for high season 2021/22 ● Travelers must confirm new dates within 15 months of the date the credit was issued.